How It Works
Book Your Reservation Online
Click one of our "Book Now" buttons throughout the site to start the reservation process. Select the dates you'll be skiing or snowboarding. Have personal information ready for entry; height, weight, age, skill level, etc. Fill out all the requested information so we can provide the best equipment for you.
Confirm Your Arrival
Sometimes there can be a hiccup in the original plan. It can be weather-related, last-minute errands, family emergencies, or anything else that would interrupt your trip. Please contact us via call or text to update your reservation. We'd hate to show up and no one is there, no good for either party.
We Deliver Your Equipment
With the original information you provided in your online reservation. Our team will gather the necessary equipment needed for your group. We'll have a couple of extra sizes but will solely rely on the information you submitted. Everything will then be delivered to your house/condo/room along with all proper fitment of equipment; ski, snowboard, ski boots, snowboard bindings, helmets, etc.
Have a question, issue with equipment, or need some equipment swapped out? Luckily for you, we have a shop located slope side at the top of the Soaring Eagle lift.
Pick-up or Drop-off
The last step! During your stay, preferably 24 hours in advance. We'll call or text to schedule a time to pick up your equipment at the location we dropped it off. If you're unsure about when you'll need the equipment picked up, we ask that you drop off equipment at our store location. For some reason you don't meet us at the scheduled pickup time, you'll be asked to return the equipment to our store location. Our store is in the Soaring Eagle Lodge, Elk River Snowboard & Ski, located at the Top of The World.
Please know where you're staying upon making the reservation. This is a crucial element of the reservation and delivery process. It's important that we have accurate details on where you're staying to make things most efficient for both parties. When you book your lodging, request the address and phone number of the house, condo, or room. If you have questions about your location or need help determining it, just send us a message. We've provided a map below of the Snowshoe area. Most of the houses, lodges, and condos have been labeled. If you need to take a closer look please select the PDF below for a more detailed view.
Determining your skier type is your responsibility! Your skier type, height, weight, age, and ski boot sole length are used by the staff to determine the visual indicator settings of your ski binding. Be sure to provide accurate information, as any error may increase your risk of injury. Consult these descriptions to select your classifications:
Type 1 Skier
Cautious skiing at lower visual indicator settings
You prefer slow to moderate speeds and gentle to moderate terrain. A lower than average visual indicator will be set. This may increase the risk of inadvertent binding release in order to increase the likelihood of release in a fall. Type 1 settings apply to “entry-level skiers uncertain of their classification”
Type 2 Skier
Moderate skiing at average visual indicator settings
You prefer a variety of speeds and varied terrain. Type 2 skiers are skiers who do not meet all the descriptions of Type 1 or Type 3 skier types.
Type 3 Skier
Aggressive skiing at higher visual indicator settings
You prefer fast speeds and steep terrain. A higher than average visual indicator setting. This may reduce the likelihood of release in a fall in order to decrease the risk of inadvertent binding release.