How It Works
Book Your Reservation Online
Click one of the “Book Now” buttons throughout our site to begin the reservation process. Select the dates you’ll be skiing or snowboarding, and have your personal information ready—height, weight, age, skill level, and more. Be sure to complete all requested fields so we can provide the best-fitting equipment for you.
Confirm Your Arrival
Occasionally, plans can change due to weather, last-minute errands, family emergencies, or other unexpected situations. If anything affects your trip, please call or text us to update your reservation. We’d hate to arrive and find no one there—it’s no good for either of us.
We Deliver Your Equipment
Using the information you provided in your online reservation, our team will prepare the necessary equipment for your group. We will bring a limited number of additional sizes, but will primarily rely on the details you submitted. All equipment will be delivered to your house, condo, or room and properly fitted on-site, including skis, snowboards, ski boots, snowboard bindings, helmets, and more.
Slopeside Assistance
Have a question, an equipment issue, or need to swap something out? You’re in luck—we have a slope-side shop conveniently located at the top of the Soaring Eagle lift.
Pick-up or Drop-off
The final step! During your stay—preferably at least 24 hours in advance—we’ll call or text to schedule a time to pick up your equipment from the location where it was delivered. If you’re unsure when you’ll be ready for pickup, we ask that you return the equipment to our store location instead. If we’re unable to meet you at the scheduled pickup time, the equipment will need to be returned to our store. Our store is located in the Soaring Eagle Lodge at Elk River Snowboard & Ski, at the Top of the World.
Your Lodging
Please know where you’ll be staying before making your reservation—this is a crucial part of the booking and delivery process. Accurate lodging details help us ensure a smooth and efficient experience for everyone. When booking your lodging, be sure to request the address and phone number for your house, condo, or room. If you’re unsure of your location or need help determining it, just send us a message—we’re happy to help. We’ve included a map of the Snowshoe area below with most houses, lodges, and condos labeled. For a closer look, please select the PDF below for a more detailed view.
Resort Map
Select PDF for a larger view or to download for save keeping!
Sizing Tips
Determining your skier type is your responsibility! Your skier type, height, weight, age, and ski boot sole length are used by the staff to determine the visual indicator settings of your ski binding. Be sure to provide accurate information, as any error may increase your risk of injury. Consult these descriptions to select your classifications:
Type 1 Skier
Cautious skiing at lower visual indicator settings
You prefer slow to moderate speeds and gentle to moderate terrain. A lower than average visual indicator will be set. This may increase the risk of inadvertent binding release in order to increase the likelihood of release in a fall. Type 1 settings apply to “entry-level skiers uncertain of their classification”
Type 2 Skier
Moderate skiing at average visual indicator settings
You prefer a variety of speeds and varied terrain. Type 2 skiers are skiers who do not meet all the descriptions of Type 1 or Type 3 skier types.
Type 3 Skier
Aggressive skiing at higher visual indicator settings
You prefer fast speeds and steep terrain. A higher than average visual indicator setting. This may reduce the likelihood of release in a fall in order to decrease the risk of inadvertent binding release.